|We at beautysupplycenter.com want all our customers to be extremely happy with everything. In fact, we want you all to be raving fans.|
Exceptions: There are absolutely no returns on the following items due to government laws, and some items are handled directly by the manufacturer via the manufacturer warranties: Hair brushes, nail products, cutlery, tools, cosmetics, make up, promotional and seasonal items, hair accessories. Electrical appliances are already guaranteed by each manufacturer via registered warranty for either repair or replacement. Be sure to fill out your product registration form and send it to the manufacturer immediately.
- If we send you the wrong item, we will correct it at no cost to you. You must notify us within 2 days of receipt of your orders.
- If you have an allergic reaction to any product after one or two uses, we will exchange the products with something you can use. We will credit your account with us for the price of the item. You must pay for all shipping costs (see description below).
- Any hair care product that you didnít like after one or two uses, we can exchange for you with something else you can use. We will credit your account with us for the price of the item. You must pay for all shipping costs. (see description below).
- If you order something and change your mind later, you may return it at your cost for shipping and a 20% restocking fee will be deducted from the price of the item. The item must be unused and in saleable condition.
For all returns, please contact us for a return authorization number within 7 days of receipt of your order. No returns can be processed without a return authorization number.
Exchanges: Once you have a return authorization number (RA#), send your return with a copy of your invoice and the RA#. The package must be insured and have some kind of tracking system by your shipping company in case it is lost in transition. We can only credit you for return packages we receive in good condition.
Please send insured to:
Beauty Supply Center
Orange, CA 92620